About Blue Groove RC Concepts

Information

Blue Groove RC Concepts was developed from 20 years of radio control industry research and enthusiasm. We strive to develop unique products that encourage both appeal and function. Based in the Mecca of racing, Charlotte N.C. we will continue to provide you with outstanding ground breaking products and original innovations. Our dedicated commitment of attending major race events will ensure the best products are tested and approved for the serious racer and bashers alike. Thank you for your interest in Blue Groove RC Concepts.

Blue Groove RC Concepts

Please Email Us at BGRCC@windstream.net

Shipping Information
Most in stock items take 24-48 hours to ship (USPS)
Typographical Errors
There may be advertising errors, typographical errors, or price changes which are beyond our control. Blue Groove RC Concepts maintains no responsibility for these kinds of inadvertent errors or manufacturer price changes and we reserve the right to make price changes as necessary.

Warranties and Guarantees
All warranties and guarantees, including missing items, are handled directly by Blue Groove RC Concepts. No returns on any opened items. Shipping and Back ordered items: Shipping Charges are non-refundable. Back ordered items are subject to the same shipping charge. It's a regular order, and it costs the same to ship as the original order.

Returns & Cancellations
There is a 15% re-stocking fee on all returned orders. No returns on any opened items, special orders. No returns, without RGA authorization, or after 30days. No returns on items we have marked as discontinued, are no longer available on our website, clearance or close out items. The merchandise must be in new and unused condition and in its original packaging.

Damaged Returns
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call us immediately. Save all packaging material and paperwork; do not throw anything away! If you can take a photo and email it to us, we may be able to correct the issue faster. If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return. No matter the outcome we need receipt of damaged goods prior to our replacing such item.